There is a saying that in organizations, shit flows downstream. This is the inevitable truth that there are unexpected, disruptive, and unpleasant things to deal with in an organization. How a leader handles these cases can determine whether they…

When an employee asks us to give advice, it feels good. We jump to answer them and share our knowledge almost without thinking about it. People will often at least pretend that what we said is useful, and that…

“Where would there be leather enough to cover the entire world? With just the leather of my sandals, it is as if the whole world were covered.” — Śantideva A man was paddling his canoe up the river when…